Article ID: 910807
Article Last Modified on 10/30/2007
APPLIES TO
- Microsoft Exchange Server 2003 Service Pack 1
- Microsoft Exchange Server 5.5 Standard Edition
SYMPTOMS
When you try to move a mailbox from one server that is running Microsoft Exchange Server 2003 Service Pack 1 (SP1) to another Exchange Server 2003 SP1 server in another site, you receive the following error message:
This issue occurs in a mixed-mode Microsoft Exchange Server 2003 organization.
CAUSE
This issue occurs if the mailbox object that you try to move does not have a corresponding mailbox object in the Exchange Server 5.5 directory.
RESOLUTION
To resolve this issue, make sure that a Microsoft Exchange Server 5.5 directory object exists for the mailbox that you are trying to move. The Exchange Server 5.5 directory object must exist on the server that is running the Site Replication Service (SRS) in the target site, even if there is no Exchange Server 5.5 server in the target site.
Make sure that the mailbox object that you are trying to move is replicated before you try to move the mailbox. To do this, configure a two-way recipient connection agreement between the source and the target sites. To do this, follow these steps:
- Verify the SRS server that is responsible for the target site. To do this, view the properties of the configuration connection agreement for that site.
- Verify that an Exchange Server 5.5 directory object exists for the mailbox that you are trying to move. To do this, use the Exchange Server 5.5 Administrator program to perform a directory export on the Tools menu while connected to the SRS server of the target site.
- To replicate the mailbox object on the target site, create a two-way recipient connection agreement from the source site to the target site. The recipient connection agreement must be a two-way connection agreement even though the administrative group may contain only Exchange Server 2003 SP1 servers. For more information about how to create a recipient connection agreement, click the following article number to view the article in the Microsoft Knowledge Base:
823601 Active Directory Connector requirements and implications throughout an organization
For more information about how to perform the steps listed in this section, click the following article number to view the article in the Microsoft Knowledge Base:
888032 Exchange Server 5.5 users cannot see recipients from a pure Exchange 2000 administrative group or pure Exchange 2003 administrative group in the global address list
MORE INFORMATION
Exchange Server 2003 SP1 includes a feature that lets you move mailboxes across sites. In Exchange Server 2003 SP1, the Exchange Task Wizard includes the new "Cross Administrative Group Move" task. These cross-site moves are permitted for the following scenarios.
| Option | Mode | From | To |
|---|---|---|---|
| 1 | Native mode | Exchange Server 2003 | Exchange Server 2003 |
| 2 | Mixed mode | Exchange Server 5.5 | Exchange Server 2003 |
| 3 | Mixed mode | Exchange Server 2003 | Exchange Server 2003 |
However, option 3 in the table is possible only when an Exchange Server 5.5 directory object exists on the Exchange server that is running the SRS in the target site. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
843104 Overview of the Site Consolidation feature in Exchange Server 2003
Additional query words: XADM
Keywords: kbtshoot kbprb KB910807
