Article ID: 910362
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003 SP1, when used with:
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
SYMPTOMS
When you log off from a Terminal Services session on a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based terminal server, you receive an error message that resembles the following:
Note Windows Server 2003 SP1 is included in x64-based versions of Windows Server 2003.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on your computer.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix includes hotfix 901150 and fixes other issues that were not fixed in hotfix 901150.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Gdi32.dll | 5.2.3790.2654 | 282,112 | 07-Mar-2006 | 03:47 | x86 | SP1 | SP1QFE |
| Win32k.sys | 5.2.3790.2654 | 1,850,880 | 07-Mar-2006 | 02:45 | x86 | SP1 | SP1QFE |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Gdi32.dll | 5.2.3790.2654 | 610,304 | 06-Mar-2006 | 14:46 | x64 | SP1 | SP1QFE |
| Win32k.sys | 5.2.3790.2654 | 4,529,152 | 06-Mar-2006 | 14:46 | x64 | SP1 | SP1QFE |
| Wgdi32.dll | 5.2.3790.2654 | 285,184 | 06-Mar-2006 | 14:46 | x86 | SP1 | WOW |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Gdi32.dll | 5.2.3790.2654 | 907,776 | 06-Mar-2006 | 14:46 | IA-64 | SP1 | SP1QFE |
| Win32k.sys | 5.2.3790.2654 | 5,553,152 | 06-Mar-2006 | 14:46 | IA-64 | SP1 | SP1QFE |
| Wgdi32.dll | 5.2.3790.2654 | 285,184 | 06-Mar-2006 | 14:46 | x86 | SP1 | WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
MORE INFORMATION
You receive the following error message on a blue screen:
This error message indicates that a session unload occurred when a session driver still held memory.
The four parameters in the error message correspond to the following descriptions.
| Parameter | Description |
|---|---|
| 1 | The session ID |
| 2 | The number of paged pool bytes that are leaking |
| 3 | The number of nonpaged pool bytes that are leaking |
| 4 | The total number of paged and nonpaged allocations that are leaking |
Note The number of nonpaged allocations are in the upper half of this word. The number of paged allocations are in the bottom half of this word.
Technical support for x64-based versions of Microsoft Windows
Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Bugcheck AB STOP 0xAB STOP AB
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003presp2fix kbwinserv2003sp2fix KB910362
