Microsoft KB Archive/909846

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The "Check Prerequisites" task returns an error when you run the task from a slipstream version of MOM 2005 Service Pack 1

Article ID: 909846

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Operations Manager (MOM) 2005 Service Pack 1




SYMPTOMS

When you click Check Prerequisites on the Setup Tasks tab of the Microsoft Operations Manager (MOM) 2005 Setup Resources splash screen, the Check Prerequisites task returns the following error:

Unable to contact the Microsoft SQL Server Reporting Services server via Web Service.
Unspecified error returned in the Recommended field.

CAUSE

This problem occurs only when you run the stand-alone prerequisite-checking process in the slipstream version of MOM 2005 Service Pack 1. In this situation, incorrect parameters are passed to the prerequisite-checking process.

RESOLUTION

Instead of running the prerequisite-checking process as a separate, stand-alone option, run the MOM 2005 installation process. The MOM 2005 installation process passes the correct parameters to the prerequisite-checking process. If the prerequisites have been met, the prerequisite-checking process is completed successfully.

If you continue to receive the error message that is mentioned in the "Symptoms" section when you run the MOM 2005 installation, you may be experiencing another problem. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

899720 The Microsoft Operations Manager Prerequisite Checker generates an "Unable to contact the Microsoft SQL Server Reporting Services server via Web Service" error message for Microsoft Operations Manager 2005 Reporting


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbtshoot kberrmsg kbprb KB909846