Article ID: 909159
Article Last Modified on 4/25/2007
APPLIES TO
- Microsoft Xbox
- Microsoft XBox 360 Video Game System
SYMPTOMS
You receive no response from the console when you connect a portable device to a USB port on the Xbox 360 console.
CAUSE
This behavior occurs if the portable device is not compatible with the Xbox 360 video game and entertainment system.
THINGS TO TRY
- Make sure that the portable device is compatible with the Xbox 360 console. The following devices are compatible the Xbox 360 console:
- Official Xbox 360 accessories
- Most USB mouse devices and USB keyboards
- Most digital cameras
- Many portable music players
- Many mass storage devices
MORE INFORMATION
To see a list of compatible media devices, visit the following Web site:
To determine whether a device works with the Xbox 360 console, follow these steps:
- Turn the console off, and then turn it back on.
- Turn the device off, and then turn it back on.
- Connect the device to a different USB port on the console.
- Try the device in a computer that is running Microsoft Windows XP or a later version of Microsoft Windows. The device should operate without any additional software or updates. If the device does not work, the device is not compatible with Xbox 360.
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