Knowledge Base

FIX: The colors may temporarily appear scrambled when you play back a video file on a device that is running Windows CE .NET 4.2

Article ID: 908363

Article Last Modified on 2/14/2007

APPLIES TO

Microsoft Windows CE .NET 4.2

SYMPTOMS

When you play back a WMV video file or an MPEG-4 video file in full-screen mode, the colors in the video may temporarily appear scrambled. This problem occurs if you play back the video file by using a Microsoft DirectShow-based media application on a device that is running Microsoft Windows CE .NET 4.2. This problem only occurs if you bring another full-screen application to the foreground and then switched the application to the background.

Note This problem does not occur on Microsoft Windows CE 5.0.

CAUSE

This problem occurs if the DirectDraw graphics adaptor supports color space conversion in the hardware.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 908363. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This software update is supported only if all previously issued software update for this product have also been applied.

Restart requirement

After you apply this software update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu.

You do not have to restart the computer after you apply this software update.

Software update replacement information

This software update does not replace any other software update.

File information

The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table.

   Date         Time   Size       File name
   ----------------------------------------------------------------------
   18-Oct-2005  19:08  7,839,232  Wincepb42-051018-kb908363-armv4.msi
   18-Oct-2005  19:08  7,839,744  Wincepb42-051018-kb908363-armv4i.msi
   18-Oct-2005  19:08  7,848,960  Wincepb42-051018-kb908363-mipsii.msi
   18-Oct-2005  19:08  7,848,960  Wincepb42-051018-kb908363-mipsii_fp.msi
   18-Oct-2005  19:08  7,853,056  Wincepb42-051018-kb908363-mipsiv.msi
   18-Oct-2005  19:08  7,853,056  Wincepb42-051018-kb908363-mipsiv_fp.msi
   18-Oct-2005  19:08  7,834,112  Wincepb42-051018-kb908363-sh3.msi
   18-Oct-2005  19:08  7,834,624  Wincepb42-051018-kb908363-sh4.msi
   18-Oct-2005  19:08  7,787,520  Wincepb42-051018-kb908363-x86.msi

The English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ---------------------------------------------
   Path: Public\Directx\Oak\Lib\Armv4\Debug
   04-Oct-2005  00:48    855,674  Image.lib

   Path: Public\Directx\Oak\Lib\Armv4\Retail 
   04-Oct-2005  00:48    436,228  Image.lib

   Path: Public\Directx\Oak\Lib\Armv4i\Debug 
   04-Oct-2005  00:48    857,288  Image.lib

   Path: Public\Directx\Oak\Lib\Armv4i\Retail
   04-Oct-2005  00:48    437,908  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsii\Debug
   04-Oct-2005  00:48    877,712  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsii\Retail
   04-Oct-2005  00:48    449,308  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsii_fp\Debug
   04-Oct-2005  00:48    877,764  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsii_fp\Retail
   04-Oct-2005  00:48    449,360  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsiv\Debug
   04-Oct-2005  00:48    891,320  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsiv\Retail
   04-Oct-2005  00:48    451,262  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsiv_fp\Debug
   04-Oct-2005  00:48    891,370  Image.lib

   Path: Public\Directx\Oak\Lib\Mipsiv_fp\Retail
   04-Oct-2005  00:48    451,312  Image.lib

   Path: Public\Directx\Oak\Lib\Sh3\Debug
   04-Oct-2005  00:49    796,752  Image.lib

   Path: Public\Directx\Oak\Lib\Sh3\Retail
   04-Oct-2005  00:49    417,242  Image.lib

   Path: Public\Directx\Oak\Lib\Sh4\Debug
   04-Oct-2005  00:49    796,752  Image.lib

   Path: Public\Directx\Oak\Lib\Sh4\Retail
   04-Oct-2005  00:49    417,044  Image.lib

   Path: Public\Directx\Oak\Lib\X86\Debug
   04-Oct-2005  00:48    727,920  Image.lib

   Path: Public\Directx\Oak\Lib\X86\Retail
   04-Oct-2005  00:47    370,226  Image.lib

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about DirectDraw, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms893092.aspx

For more information about DirectShow, visit the following MSDN Web site:

http://msdn2.microsoft.com/en-us/library/ms783323.aspx

Keywords: kbbug kbfix kbqfe kbpubtypekc KB908363

Microsoft KB Archive/908363

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