Article ID: 907979
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2003
SYMPTOMS
When you run a version of the Microsoft System Management Server (SMS) 2003 Advanced Client that is configured to download and run a package, the SMS 2003 clients may report a hash mismatch. Additionally, you may receive the following 10075 status message:
When this problem occurs, the following message is logged in the Execmgr.log file on the Advanced Client computer:
Additionally, the following message is logged in the Cas.log file on the Advanced Client computer:
CAUSE
You may experience this problem when the following events occur in the following order:
- The package source is modified.
- A new distribution point is added to the package.
- The package source is downloaded from the new distribution point before a package update occurs.
Note The problem does not occur if an SMS administrator specifies the Use a compressed copy of the source directory option for the package.
RESOLUTION
To resolve this problem, use one or more of the following methods in the order that they are presented:
- Use an account that has administrative credentials to log on to a computer that is running the SMS Administrator console.
- Click Start, point to All Programs, click Systems Management Server, and then click SMS Administrator Console.
- In the SMS Administrator console, expand Site Database (
SiteCode-SiteName), expand Packages, right-click the package, point to All Tasks, and then click Update Distribution Points.
If the problem persists, make sure that the directory browsing option is turned on for the SMS_DP_SMSPKG virtual directory in Microsoft Internet Information Services (IIS) Manager. To do this, follow these steps:
- Use an account that has administrative credentials to log on to a computer that is acting as the SMS distribution point.
- Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
- Expand the name of the server that is running IIS, expand Web Sites, expand Default Web Site, right-click SMS_DP_SMSPKGC$, and then click Properties.
- On the Virtual Directory tab, make sure that the Directory Browsing option is turned on, and then click OK.
- Repeat step 4 for each package subfolder in the SMS_DP_SMSPKGC$ virtual directory.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbprb kbtshoot kbsmsdistribution kbsmsclients kbsmspackage kbinfo KB907979
