Knowledge Base

FIX: Error messages may be logged when you use the SNACFG command to update a 3270 print session or an APPC print session in Host Integration Server 2004

Article ID: 907525

Article Last Modified on 12/4/2007

APPLIES TO

Microsoft Host Integration Server 2004 Standard Edition

SYMPTOMS

You use the SNACFG command to update a 3270 print session or an Advanced Program-to-Program Communications (APPC) print session in Microsoft Host Integration Server 2004. After you do this, error messages that resemble the following may be logged in the Application log:

Event 1

Event Source: DrWatson
Event Type: Information
Event ID: 4097
Description: The application, C:\Program Files\Microsoft Host Integration Server\system\snacfg.exe, generated an application error The error occurred on Date @ Time The exception generated was c0000005 at address Memory Address (Module!Function)

Event 2

Event Source: Application Error
Event Type: Error
Event ID: 1000
Description: Faulting application snacfg.exe, version Version Number, faulting module snacfg.exe, version Version Number, fault address Memory Address.

Note These error messages are logged if the Drwtsn32.exe program is configured as the computer’s default debugger.

When this problem occurs, the print session is not updated with the configuration information that is specified in the SNACFG command.

CAUSE

This problem occurs because the Snacfg.exe file tries to validate every available print session parameter, even when the SNACFG command does not include all the parameters. The application error occurs during the validation of the missing print session parameters.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name	File version	File size	Date	Time	Platform
Snacfg.dll	6.0.2079.0	167,936	19-Mar-2007	23:00	x86
Snacfg.exe	6.0.2079.0	216,576	19-Mar-2007	23:00	x86

WORKAROUND

To work around this problem, use SNA Manager to update a 3270 print session or an APPC print session.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: sna print transparent format

Keywords: kberrmsg kbbug kbfix kbqfe kbpubtypekc kbhotfixserver KB907525

Microsoft KB Archive/907525

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