Microsoft KB Archive/906950

Knowledge Base

A backup operation is not successful when you use the SharePoint Portal Server Data Backup and Restore program to back up portal site content in SharePoint Portal Server 2003

Article ID: 906950

Article Last Modified on 10/10/2005

---

APPLIES TO

• Microsoft Office SharePoint Portal Server 2003

---

SYMPTOMS

When you use the SharePoint Portal Server Data Backup and Restore program to back up portal site content in Microsoft Office SharePoint Portal Server 2003, the backup operation is not successful. Additionally, you receive the following error message:

The configuration database could not be found from this server. In order to backup any components you must first join this server to a farm.

CAUSE

This problem occurs if the user account that is used to create the backup does not have the Database Creators role and the Security Administrators role assigned in Microsoft SQL Server.

WORKAROUND

To work around this issue, follow these steps:

1. Log off the current user account.
2. Log on by using the user account that you used when you installed SharePoint Portal Server 2003. This user account is used to run the application pool that is used by the SharePoint Central Administration site in Microsoft Internet Information Services (IIS).
3. Click Start, point to All programs, point to SharePoint Portal Server, and then click SharePoint Portal Server Data Backup and Restore.
4. Back up the portal site content.

STATUS

This behavior is by design.

Additional query words: SPS2003

Keywords: kbtshoot kbprb KB906950

---

Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.