Article ID: 905431
Article Last Modified on 12/11/2006
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office XP Professional Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Office XP Developer Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
- Microsoft Office 2000 Premium Edition
- Microsoft Office 2000 Professional Edition
- Microsoft Office 2000 Standard Edition
- Microsoft Office 2000 Small Business Edition
- Microsoft Office 2000 Developer Edition
- Microsoft Excel 2000 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft Publisher 2000 Standard Edition
- Microsoft Word 2000 Standard Edition
SYMPTOMS
When you try to save a file in that is from one of the programs that are listed in the "Applies to" section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message:
When you click OK in the error message, you receive the following error message:
CAUSE
This behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.
WORKAROUND
To work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.
Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.
For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.
MORE INFORMATION
For more information about the CD-ROM writing function that is available in some Microsoft Windows operating systems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
279157 Description of CD-R and CD-RW recording in Windows XP
317525 Description of the CD-ROM recording feature in Windows Server 2003
For information about how to use the Package to CD feature in Microsoft Office PowerPoint 2003, visit the Microsoft Web site:
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Keywords: kbsavefile kbtshoot kbprb KB905431
