Microsoft KB Archive/904411

From BetaArchive Wiki

Article ID: 904411

Article Last Modified on 3/4/2006



APPLIES TO

  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Standard Edition for Students and Teachers
  • Microsoft Office XP Developer Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition




SUMMARY

Microsoft has released the Italian Proofing Tools for Office XP post-Service Pack 3 hotfix package. This article describes the following information about the hotfix package:


  • The issue that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart the computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains


INTRODUCTION

This article describes the Microsoft Office XP issue that is fixed in the Italian Proofing Tools for Office XP post-Service Pack 3 hotfix package that is dated July 15, 2005.

The issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

  • When you use an Office XP program to open a document that contains Italian language text, the program may unexpectedly quit. Additionally, you may receive the following error message:

    Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.

    To see what data this error report contains, click here.

    When you view the data in the error report, the report contains an error signature that is similar to the following error signature:

       Application name  Application version  Module name   Module version  Offset
       -----------------------------------------------------------------------------
       Winword.exe       10.0.6754.0          Msgrit32.dll  3.0.0.47        0001f078


MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

  • The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.

    For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office XP Service Pack 2 (SP2). However, we have tested this fix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The Italian version of Microsoft Office XP

The Italian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ------------------------------------------------------------------------
   15-Jul-2005  20:16  3,089,920  Msgrit32ff.msp (full-file/administrative)
   15-Jul-2005  20:16    375,808  Msgrit32op.msp (optimized)

After you install the hotfix, the Italian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

   Date         Time   Version   Size       File name
   -----------------------------------------------------
   25-May-2005  06:15  3.0.0.49  1,572,864  Msgrit32.dll
   29-Jan-2003  18:38            3,357,975  Msth3aml.dll
   29-Jan-2003  18:38  1.0.0.12    651,264  Msthes3d.dll

Microsoft Office XP Proofing Tools Kit

The Italian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ----------------------------------------------------------------------
   15-Jul-2005  20:16  1,774,592  Italpkff.msp (full-file/administrative)
   15-Jul-2005  20:16    269,824  Italpkop.msp (optimized)

After you install the hotfix, the Italian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

   Date         Time   Version      Size       File name
   --------------------------------------------------------
   05-May-2004  01:47  10.0.6713.0    113,352  Emablt32.dll     
   04-Feb-2005  12:38  10.0.6750.0    196,608  Emsabp32.dll
   25-May-2005  06:15  3.0.0.49     1,572,864  Msgrit32.dll
   04-Feb-2005  12:38  10.0.6750.0    851,968  Msmapi32.dll
   04-Feb-2005  12:38  10.0.6750.0    745,472  Outex.dll

Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.


REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: officexp office2002 office2k2 offxp off2002 off2k2 access2002 access2k2 accessxp acc2002 acc2k2 accxp excel2002 excel2k2 excelxp xl2002 xl2k2 xlxp frontpage2002 frontpage2k2 frontpagexp fp2002 fp2k2 fpxp outlook2002 outlook2k2 outlookxp ol2002 ol2k2 olxp powerpoint2002 powerpoint2k2 powerpointxp ppt2002 ppt2k2 pptxp publisher2002 publisher2k2 publisherxp pub2002 pub2k2 pubxp word2002 word2k2 wordxp wd2002 wd2k2 wdxp

Keywords: kberrmsg kbbug kbfix kbqfe kbhotfixrollup kbopenfile kbofficexppostsp3fix KB904411