Knowledge Base

You cannot disable the "Web Browser" tab on a computer that is running Firewall Client for ISA Server 2004

Article ID: 903940

Article Last Modified on 12/4/2007

APPLIES TO

Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
Microsoft Internet Security and Acceleration Server 2004 Service Pack 1, when used with:
- Microsoft Internet Security and Acceleration Server 2004 Standard Edition

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

On a computer that is running Microsoft Firewall Client for ISA Server 2004, you cannot disable the Web Browser tab. The Web Browser tab is located in the Microsoft Firewall Client for ISA Server 2004 dialog box.

Note When you disable the Web Browser tab, users cannot select the Enable Web browser automatic configuration check box. Automatic Web browser configuration enables Web browsers to obtain configuration settings directly from ISA Server.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885957 How to install ISA Server hotfixes and updates

Prerequisites

You must install the Firewall Client that is included with Internet Security and Acceleration Server 2004 Service Pack 1.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   28-Jul-2005  07:00  4.0.3440.276      107,800  Fwcmgmt.exe

Hotfix configuration instructions

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply the hotfix, you must add the UiDisableConfigDialog registry entry. To do this, follow these steps:

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Firewall Client 2004\Policies

Note If you cannot locate the Policies key, follow these steps to add the key:
1. Right-click the Firewall Client 2004 key, point to New, and then click Key.
2. Type Policies, and then press ENTER.
Right-click Policies, point to New, and then click DWORD Value.
To name the new entry, type UiDisableConfigDialog, and then press ENTER.
Right-click UiDisableConfigDialog, and then click Modify.
Under Base, click Decimal.
In the Value data box, type 1, and then click OK.
Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Internet Security and Acceleration Server 2004 Service Pack 2.

MORE INFORMATION

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base: