Article ID: 902431
Article Last Modified on 5/15/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
SUMMARY
Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following information about the hotfix package:
- Issue that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Information about whether you must restart the computer after you install the hotfix package
- Information about whether the hotfix package is replaced by any other hotfix package
- Information about whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that the hotfix package contains
INTRODUCTION
This article describes the Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated July 6, 2005.
Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- Consider the following scenario. You start the MFCMapi.exe utility on a computer that has Microsoft Outlook 2002 installed. Then, you open a folder and try to create one of the following items from the New menu:
- Appointment
- Contact
- Custom Form
- IPM Note
- IPM Post
- Sticky Note
- Task
- Generic Message
When you try to create one of these items, you receive an error message that is similar to the following:
This issue occurs if the Frmcache.dat file is missing from the computer.
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install this version of the hotfix, you must have Office XP SP3 installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.
Restart information
You do not have to the computer after you install this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------------------------------------- 06-Jul-2005 16:13 2,262,528 Olkintlff.msp (full-file/administrative) 06-Jul-2005 16:11 406,528 Olkintlop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------------ 18-May-2004 20:00 5.5.2658.7 727,504 Cdo.dll_0001 14-Jan-2005 03:02 5.5.2658.29 817,424 Cdo.dll_0004 05-May-2004 03:47 10.0.6713.0 113,352 Emablt32.dll 17-Feb-2005 03:28 10.0.6752.0 199,368 Emsabp32.dll 28-Nov-2004 07:04 10.0.6742.0 539,336 Emsmdb32.dll 03-Feb-2005 01:22 10.0.6750.0 854,728 Msmapi32.dll 17-Jun-2005 06:38 10.0.6767.0 737,280 Outex.dll 08-Apr-2004 02:24 10.0.6711.0 1,977,032 Outllibr.dll
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.
REFERENCES
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: OL OL2002 OL10 OLXP
Keywords: kbfix kbqfe kbforms kbemail kbhotfixrollup kbhotfixserver kbofficexppostsp3fix KB902431
