Article ID: 900617
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
Consider the following scenario:
- The Remote Installation Services (RIS) component is installed on a Microsoft Windows Server 2003-based computer.
- You try to use the RIS volume on the Windows Server 2003-based computer to store CD-ROM-based images or Remote Installation Preparation (RIPrep) images.
In this scenario, the following events are logged in the Application log:
Event Type: Error Event Source: ESENT Event Category: Transaction Manager Event ID: 623 User: N/A Computer: Computer_name Description: grovel (1344). The version store for this instance (0) has reached its maximum size of 2Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back. Possible long-running transaction: SessionId: 0x03390280 Session-context: 0x00000000 Session-context ThreadId: 0x00000558 Event Type: Error Event Source: Groveler Event Category: None Event ID: 12292 User: N/A Computer: Computer_name Description: The groveler on partition d:\ has failed due to a database error. See ESENT event log entries for details.
CAUSE
This issue occurs because the RIS Groveler service tries to perform cleanup work on a transaction that is too large to process. The hotfix that is described in the "Resolution" section breaks up the single large transaction into several smaller transactions.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any oth er hotfixes. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, Itanium-based versions
Date Time Version Size File name
--------------------------------------------------------------
26-May-2005 01:57 5.2.3790.337 220,672 Grovel.exe IA-64
26-May-2005 01:57 5.2.3790.337 210,944 Sis.sys
Windows Server 2003, Itanium-based versions with Service Pack 1
Date Time Version Size File name -------------------------------------------------------------- 26-May-2005 01:57 5.2.3790.2453 243,712 Grovel.exe IA-64
Windows Server 2003, x64-based versions with Service Pack 1
Date Time Version Size File name -------------------------------------------------------------- 26-May-2005 01:57 5.2.3790.2453 143,872 Grovel.exe
Windows Server 2003, x86-based versions
Date Time Version Size File name -------------------------------------------------------------- 26-May-2005 00:10 5.2.3790.337 78,336 Grovel.exe 26-May-2005 00:10 5.2.3790.337 66,048 Sis.sys
Windows Server 2003, x86-based versions with Service Pack 1
Date Time Version Size File name -------------------------------------------------------------- 26-May-2005 00:51 5.2.3790.2453 81,920 Grovel.exe
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kberrmsg kbbug kbqfe kbpubtypekc kbhotfixserver KB900617
