Microsoft KB Archive/900500

Knowledge Base

Your notes are not copied when you synchronize a Pocket PC device or a Windows Mobile device to OneNote

Article ID: 900500

Article Last Modified on 1/9/2007

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APPLIES TO

• Microsoft Office OneNote 2007
• Microsoft Office OneNote 2003 Service Pack 1

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SYMPTOMS

You synchronize a Pocket PC device or a Microsoft Windows Mobile device that is running Microsoft Office OneNote Mobile to Microsoft Office OneNote 2007 or to Microsoft Office OneNote 2003 Service Pack 1 (SP1). When you do this, your notes are not copied from the device to OneNote.

CAUSE

This issue occurs when you save your notes to a location that is outside the "My Documents" folder on the Pocket PC device or on the Windows Mobile device.

For example, this issue occurs when you save your notes on a memory card that is installed in the Pocket PC device or in the Windows Mobile device.

RESOLUTION

To resolve this issue, save or copy your notes to the "My Documents" folder on the Pocket PC device or on the Windows Mobile device before you synchronize the device to OneNote 2007 or to OneNote 2003 SP1.

REFERENCES

For more information about OneNote Mobile, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/onenote/HA101956221033.aspx

Additional query words: onenote2003sp1 on2003sp1 on2k3sp1 OneNote2007 ON2003 ON2007

Keywords: kbsavefile kbtshoot kbprb KB900500

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