Article ID: 899903
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
When you send a plain text e-mail message from Microsoft Office Outlook 2003 to a Microsoft Exchange 2000 Server mailbox, the body of the e-mail message should be returned to the Virus Scan API 2.0 in Unicode characters.
However, the Virus Scan API 2.0 returns the "0x4E9F" value to the .txt file in the dump folder. The "0x4E9F" value indicates that the data in the body of the e-mail message is in US-ASCII characters.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other software updates.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
16-Jul-2005 06:42 6.0.6617.79 2,342,912 Mdbmsg.dll
18-Jul-2005 22:34 6.0.6617.79 4,710,400 Store.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbqfe kbhotfixserver kbfix kbexchange2000presp4fix kbbug kbpubtypekc KB899903
