Microsoft KB Archive/899477

From BetaArchive Wiki
Knowledge Base


A GUID appears instead of the product name in the Competitor List by Product report in Microsoft CRM

Article ID: 899477

Article Last Modified on 7/25/2006



APPLIES TO

  • Microsoft CRM 1.2




SYMPTOMS

When you generate the Competitor List by Product report in Microsoft CRM 1.2, a GUID appears in the report instead of the product name that you expect. Therefore, you cannot click a product name to view a particular area of the report.

CAUSE

This problem occurs if you click the Toggle Group Tree button after you generate the report to view the report in Tree view.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2


MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


887283 Microsoft Business Solutions CRM software hotfix and update package naming standards


Keywords: kbmbsreports kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB899477