Article ID: 899018
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
SYMPTOMS
When you try to retrieve appointments in a Collaboration Data Objects (CDO)-based program that is running on a Microsoft Exchange Server 2003 server, the CDO-based program may stop responding.
CAUSE
This issue occurs when the GetFirst method is called two times in the CDO-based program from the same Messages collection object.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1 (SP1).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------- 21-Jun-2005 02:37 6.5.7233.28 709,120 Cdo.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: XADM
Keywords: kbexchdev kbfix kbbug kbexchange2003presp2fix kbpubtypekc kbhotfixserver kbqfe KB899018