Article ID: 898544
Article Last Modified on 3/23/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
On a computer that is running Microsoft Windows Server 2003, you cannot burn a CD-R, a CD-RW, a DVD-R, a DVD+R/DVD+RW, a DVD-RW or a DVD-RAM that complies with the Universal Disk Format (UDF) 1.5 file system standard. Also, you cannot burn a CD-R or a CD-RW that complies with any other revision of UDF. This problem occurs when the following conditions are true:
- You start the operating system by using an entry in the Boot.ini file that contains the /PAE switch.
Note You enable Physical Address Extension (PAE) mode by adding the /PAE switch to the Boot.ini file in the root directory of the system drive.
- The computer that is running Windows Server 2003 has more than 4 gigabytes (GB) of memory.
Note Windows Server 2003 does not itself support burning DVDs.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required to install this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Microsoft Windows Server 2003, x86-based versions
Date Time Version Size File name ----------------------------------------------------- 28-Apr-2005 03:07 5.2.3790.319 91,648 Atapi.sys 28-Apr-2005 03:07 5.2.3790.319 26,112 Pciidex.sys
Microsoft Windows Server 2003, x86-based versions with Service Pack 1
Date Time Version Size File name ------------------------------------------------------ 28-Apr-2005 01:02 5.2.3790.2431 95,744 Atapi.sys 28-Apr-2005 01:02 5.2.3790.2431 27,136 Pciidex.sys
Microsoft Windows Server 2003, Itanium-based versions
Date Time Version Size File name ------------------------------------------------------ 28-Apr-2005 05:44 5.2.3790.319 287,744 Atapi.sys 28-Apr-2005 05:44 5.2.3790.319 78,336 Pciidex.sys
Microsoft Windows Server 2003, Itanium-based versions with Service Pack 1
Date Time Version Size File name ------------------------------------------------------- 28-Apr-2005 05:44 5.2.3790.2431 309,248 Atapi.sys 28-Apr-2005 05:44 5.2.3790.2431 84,480 Pciidex.sys
Microsoft Windows Server 2003, x64-based versions with Service Pack 1
Date Time Version Size File name ------------------------------------------------------- 28-Apr-2005 05:44 5.2.3790.2431 148,480 Atapi.sys 28-Apr-2005 05:44 5.2.3790.2431 40,448 Pciidex.sys
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbwinserv2003sp2fix kbhotfixserver kbqfe kbbug kbfix kbwinserv2003presp1fix kbpubtypekc KB898544
