Knowledge Base

You cannot correctly install security fixes in Windows XP Starter Edition

Article ID: 898543

Article Last Modified on 6/5/2006

APPLIES TO

Microsoft Windows XP Starter Edition

SYMPTOMS

On the following versions of Microsoft Windows XP Starter Edition, you cannot correctly install security updates:

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Malay
Indonesian
Brazilian Portuguese
Hindi

Additionally, you experience other symptoms after you install a security update. For example, if you install the security update that is described in security bulletin MS05-018, you cannot increase the screen resolution beyond 800 x 600.

Note If the current screen resolution is set to more than 800 x 600 before you install security bulletin MS05-018, the resolution will be lowered to 800 x 600. For more information about the MS05-018 security bulletin, click the following article number to view the article in the Microsoft Knowledge Base:

890859 MS05-018: Vulnerabilities in Windows kernel could allow elevation of privilege and denial of service

These symptoms occur if the security fix that you try to install applies to one or more of the following files:

Explorer.exe
Input.dll
Intl.cpl
Msobmain.dll
Win32k.sys

Any security update that was released since the MS05-018 security bulletin was released may be affected by these symptoms.

RESOLUTION

Update information

The following file is available for download from the Microsoft Download Center:
Download the WindowsXP-KB898543-v3-x86-ENU.exe package now. Release Date: June 27, 2005

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

You must be running one of the following versions of Windows XP Starter Edition to install this update:

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Malay
Indonesian
Brazilian Portuguese
Hindi

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver KB898543

Microsoft KB Archive/898543

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