Article ID: 898542
Article Last Modified on 9/20/2006
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
SYMPTOMS
After you install the original RTMQFE version of security update 893066 on a Microsoft Windows Server 2003-based computer that is running a firewall product that uses Internet Protocol security (IPsec) tunnel mode functionality, you may experience one or more of the following symptoms.
Note An example of of a firewall product that uses IPsec tunnel mode functionality is Microsoft Internet Security and Acceleration Server.
- Your computer automatically restarts.
After you log on, you receive the following error message:
If you click the click here link at the bottom of this error message dialog box, error signature information that is similar to the follow is displayed:
BCCode : 0000008E BCP1 : c0000005 BCP2 : ba9be697 BCP3 : ba077a1c BCP4 : 00000000 OSVer : 5_2_3718 SP : 0_0 Product : 272_3
Note The four BCP#
parameters that are included in this error signature information may vary according to the configuration of the computer.- You receive the following stop error message on a blue screen: Note The four parameters that are included inside the parentheses of the technical information for this stop error may vary according to the configuration of the computer.
- When you view the System log in Event Viewer, you notice an entry for event ID 1003 that is similar to the following:
Notes
- The symptoms of a stop error vary according to the system failure options of the computer. For more information about how to configure system failure options, click the following article number to view the article in the Microsoft Knowledge Base:
307973 How to configure system failure and recovery options in Windows
- Not all "Stop 0x0000008E" errors are caused by the problem that is described in this article.
- This problem will not occur if you have installed the version of security update 893066v2 that was re-released on June 14, 2005. Install the security update 893066v2 on all computers. If you do not have this security update installed on all computers, we recommend that you install the broadly-available security update 893066v2 instead of this hotfix.
CAUSE
This problem is caused by a kernel-mode exception in the Tcpip.sys file that can occur in scenarios that use IPsec tunnel mode.
RESOLUTION
Security update information
Security update 893066 has been updated to correct this issue. Security update 893066 was released in security bulletin MS05-19. For more information, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required to install this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 64-bit Itanium-based versions
Date Time Version Size File name ---------------------------------------------------- 25-May-2005 19:10 5.2.3790.336 977,920 Tcpip.sys
Windows Server 2003, 32-bit versions
Date Time Version Size File name ---------------------------------------------------- 25-May-2005 19:21 5.2.3790.336 336,896 Tcpip.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Windows Server 2003 Service Pack 1.
MORE INFORMATION
This problem may occur as a spontaneous restarting with system, so this behavior is not configured to capture a crash dump. Event logs may not show crash parameters. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: bugcheck bug check crash kernel bluescreen 0x0000008E
Keywords: kberrmsg kbfix kbqfe kbwinserv2003presp1fix kbocabucket kbhotfixserver KB898542