Article ID: 897247
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Office Outlook 2003
SUMMARY
Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following information about the hotfix package:
- The issue that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Information about whether you must restart the computer after you install the hotfix package
- Information about whether the hotfix package is replaced by any other hotfix package
- Information about whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that the hotfix package contains
INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated May 2, 2005.
The issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- In Outlook 2003, you send a message that exceeds the size limit that is configured on the Microsoft Exchange Server computer. The message may be sent to the Exchange Server computer if any one of the following conditions is true:
- Outlook is configured to use Cached mode.
- Outlook is configured to use Offline mode.
- Outlook is configured to use a Personal Folders file (.pst) as the delivery location.
When the Exchange Server computer receives a message that exceeds the size limit, the Exchange Server computer generates a non-delivery report (NDR) message that has the original message attached. Outlook 2003 downloads this NDR message.
When a message that exceeds the size limit is sent to the Exchange Server computer, you may experience the following behavior:- General performance issues occur on the Exchange Server computer.
- Excessive network bandwidth is used between Outlook 2003 and the Exchange Server computer.
- Excessive transaction logs are generated on the Exchange Server computer.
- Excessive database growth occurs on the Exchange Server computer.
MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed. For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
842532 Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Download information
Date Time Version Size File name -------------------------------------------------------------- 02-May-2005 22:55 11.0.6505.0 9,990,904 Office2003-kb897247-enu.exe
Microsoft Windows Installer .msp file information
Date Time Size File name -------------------------------------------------------- 02-May-2005 22:53 9,403,392 Olkintlff.msp (full-file/administrative) 02-May-2005 22:53 4,209,152 Olkintlop.msp (optimized) 28-Apr-2005 11:04 9,402,880 Outlookff.msp (full-file/administrative) 28-Apr-2005 05:30 4,208,640 Outlookop.msp (optimized)
Note To enable this hotfix, the following steps must be completed:
- You must install the Olkintff.msp file together with the Outlookff.msp file. Alternatively, you must install the Olkintlop.msp file together with the Outlookop.msp file.
- An Exchange Server hotfix must be installed on the Exchange server that contains your mailbox. For more information about the Exchange Server 2003 hotfix that prevents messages that exceed the configured size limit from being sent to the Exchange server, click the following article number to view the article in the Microsoft Knowledge Base:
894795 A message that exceeds the configured size limit is sent to a server that is running Exchange Server 2003
After the hotfix is installed, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name -------------------------------------------------------------- 18-Feb-2005 00:59 11.0.6423.0 88,264 Addrpars.dll 11-Sep-2004 02:17 11.0.6404.0 77,000 Dlgsetp.dll 18-Mar-2005 18:41 11.0.6500.0 132,296 Envelope.dll 01-Mar-2005 21:27 11.0.6424.0 247,808 Exchcsp.dll 29-Jan-2005 00:09 11.0.6420.0 346,312 Exsec32.dll 27-Aug-2004 00:48 11.0.6402.0 122,056 Impmail.dll 18-Feb-2005 02:16 11.0.6423.0 158,912 Oladd.fae 18-Feb-2005 02:16 11.0.6423.0 152,264 Olappt.fae 27-Aug-2004 00:57 11.0.6402.0 117,952 Oljrnl.fae 27-Aug-2004 00:57 11.0.6402.0 113,344 Olmail.fae 27-Aug-2004 00:57 11.0.6402.0 104,640 Olnote.fae 18-Feb-2005 02:16 11.0.6423.0 147,144 Oltask.fae 22-Apr-2005 05:34 11.0.6505.0 7,585,480 Outllib.dll 24-Feb-2005 21:32 11.0.6424.0 89,288 Outlmime.dll 22-Apr-2005 05:33 11.0.6505.0 196,296 Outlook.exe 18-Mar-2005 18:41 11.0.6500.0 141,000 Outlph.dll 26-Mar-2005 05:06 11.0.6501.0 64,200 Outlrpc.dll 27-Aug-2004 00:47 11.0.6402.0 44,744 Outlvbs.dll 17-Mar-2005 21:32 11.0.6550.0 74,944 Rm.dll 22-Jan-2005 03:20 11.0.6419.0 111,808 Sc2.sam 22-Jan-2005 03:20 11.0.6419.0 143,048 Schplus.sam 11-Oct-2004 19:29 11.0.6408.0 100,552 Transmgr.dll
Additional notes:
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
REFERENCES
For more information about the terminology that Microsoft uses for software that is corrected after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: outlook2003 outlook2k3 ol2003 ol2k3 ol11 exchng
Keywords: kbfix kbqfe kbemail kbpubtypekc kbhotfixrollup kbattachments kboffice2003presp2fix kboffice2003sp2fix kbhotfixserver KB897247
