Article ID: 896986
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Office Outlook 2003
SUMMARY
Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following information about the hotfix package:
- The issue that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Information about whether you must restart the computer after you install the hotfix package
- Information about whether the hotfix package is replaced by any other hotfix package
- Information about whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that the hotfix package contains
Article contents
- INTRODUCTION
- MORE INFORMATION
- === Hotfix information ===
- ==== Prerequisites ====
- ==== Restart information ====
- ==== Hotfix replacement information ====
- ==== Registry information ====
- ==== Hotfix file information ====
- === Hotfix information ===
- REFERENCES
INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated April 28, 2005.
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The issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- When you run a program in the background to add contacts in Outlook 2003, the mouse pointer moves slowly. Or, the mouse pointer may be unresponsive. Additionally, the mouse pointer changes to an hourglass icon and then changes back to a pointer.
This issue occurs when you use the Microsoft Business Solutions Customer Relationship Management (CRM) version 2.0 API to create a program. You run this program in the background to add a contact that has a telephone number. The contact is added in the background by using the Outlook Object Model.
MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.
For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:842532 Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart the computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is not replaced by any later hotfix.
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Registry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.
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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Download information
Date Time Version Size File name -------------------------------------------------------------- 28-Apr-2005 20:32 11.0.6505.0 5,801,208 Office2003-kb896986-glb.exe
Microsoft Windows Installer .msp file information
Date Time Size File name -------------------------------------------------------- 28-Apr-2005 11:04 9,402,880 Outlookff.msp (full-file/administrative) 28-Apr-2005 05:30 4,208,640 Outlookop.msp (optimized)
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name -------------------------------------------------------------- 18-Feb-2005 00:59 11.0.6423.0 88,264 Addrpars.dll 11-Sep-2004 02:17 11.0.6404.0 77,000 Dlgsetp.dll 18-Mar-2005 18:41 11.0.6500.0 132,296 Envelope.dll 01-Mar-2005 21:27 11.0.6424.0 247,808 Exchcsp.dll 29-Jan-2005 00:08 11.0.6420.0 346,312 Exsec32.dll 27-Aug-2004 00:48 11.0.6402.0 122,056 Impmail.dll 18-Feb-2005 02:16 11.0.6423.0 158,912 Oladd.fae 18-Feb-2005 02:16 11.0.6423.0 152,264 Olappt.fae 27-Aug-2004 00:57 11.0.6402.0 117,952 Oljrnl.fae 27-Aug-2004 00:57 11.0.6402.0 113,344 Olmail.fae 27-Aug-2004 00:57 11.0.6402.0 104,640 Olnote.fae 18-Feb-2005 02:16 11.0.6423.0 147,144 Oltask.fae 22-Apr-2005 05:33 11.0.6505.0 7,585,480 Outllib.dll 24-Feb-2005 21:32 11.0.6424.0 89,288 Outlmime.dll 22-Apr-2005 05:33 11.0.6505.0 196,296 Outlook.exe 18-Mar-2005 18:41 11.0.6500.0 141,000 Outlph.dll 26-Mar-2005 05:06 11.0.6501.0 64,200 Outlrpc.dll 27-Aug-2004 00:47 11.0.6402.0 44,744 Outlvbs.dll 17-Mar-2005 21:32 11.0.6550.0 74,944 Rm.dll 22-Jan-2005 03:20 11.0.6419.0 111,808 Sc2.sam 22-Jan-2005 03:20 11.0.6419.0 143,048 Schplus.sam 11-Oct-2004 19:29 11.0.6408.0 100,552 Transmgr.dll
Additional notes:
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
REFERENCES
For more information about the terminology that Microsoft uses for software that is corrected after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: OL2003 OL11 OOM VBA C Sharp VB Visual Basic C++ plus plus
Keywords: kbfix kbqfe kbpubtypekc kbhotfixrollup kbcontacts kboffice2003presp2fix kboffice2003sp2fix kbhotfixserver KB896986
