Article ID: 896887
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMS
When you try to set the TCPWindowSize registry subkey to a value of less than 5840, the change does not take effect in Microsoft Windows Server 2003 or in Microsoft Windows XP Service Pack 2 (SP2).
Note You can find the TCPWindowSize registry subkey in the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpWindowSize
RESOLUTION
Windows Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versions
Date Time Version Size File name ---------------------------------------------------- 08-Apr-2005 16:50 5.2.3790.306 336,896 Tcpip.sys
Windows Server 2003, 64-bit Itanium-based versions
Date Time Version Size File name ---------------------------------------------------- 08-Apr-2005 01:44 5.2.3790.306 977,920 Tcpip.sys
Windows XP Service Pack 2
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must have Windows XP SP2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------- 30-Mar-2005 01:14 5.1.2600.2643 359,936 Tcpip.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Windows Server 2003
This problem was first corrected in Windows Server 2003 Service Pack 1.
Keywords: kbbug kbfix kbwinserv2003presp1fix kbpubtypekc kbhotfixserver kbqfe KB896887
