Microsoft KB Archive/895484

Knowledge Base

When you try to save a new activity or to open an existing activity's detail Web page in Microsoft CRM, you receive an unhandled exception error message

Article ID: 895484

Article Last Modified on 9/8/2006

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APPLIES TO

• Microsoft CRM 1.2
• Microsoft Business Solutions CRM Customer Service
• Microsoft Business Solutions CRM Sales
• Microsoft Business Solutions CRM Sales for Outlook, when used with:
  • Microsoft CRM 1.2

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SYMPTOMS

When you try to save a new activity or to open an existing activity's detail Web page in Microsoft Business Solutions CRM, you receive an error message that is similar to the following:

An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Error Details: Not Applicable
Error Number: Not Applicable
Source File:
Line Number:
Date: 03-09-2005
Time: 3:54:59 PM
Type: Application Error (1)
Server: crm-server
Query String:
/Activities/Task/edit.aspx&pId={4D0A0C7F-9A74-4397-B41F-3202B04D236A}&pType=1&pName=type%3D

You receive this error message if the activity is for an account or for a case and if both of the following text items appear in the Account Name field or in the Title field:

• The equal sign (=)
• The word "type" or the word "dsc"

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Keywords: kberrmsg kbqfe kbprb kbmbsmigrate kbhotfixserver KB895484

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