Article ID: 895320
Article Last Modified on 6/14/2007
APPLIES TO
- Microsoft Internet Security and Acceleration Server 2004 Standard Edition
SYMPTOMS
After you turn off logging for a Web publishing rule, Microsoft Internet Security and Acceleration (ISA) Server 2004 continues to log entries that match the rule.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
891024 How to obtain the latest ISA Server 2004 service pack
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To apply this hotfix, you must have ISA Server 2004, Standard Edition with Service Pack 1 intalled.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------ 01-Apr-2005 23:39 4.0.2163.255 363,792 Msphlpr.dll
MORE INFORMATION
Load balancer logging
If you want to turn off logging for load balancers, configure a Web publishing rule that includes only the load balancers. Then, turn off logging for the rule.
Web request logs
The listener for Web requests logs one of the following entries for each Web request:
- Initiated Connection
- Denied Connection
- Closed Connection
These log entries are not associated with the Web publishing rule. Therefore, these entries are logged even if you turn off logging for Web publishing rules.
For more information about how to configure logging in ISA Server 2004, click the following article number to view the article in the Microsoft Knowledge Base:
838241 How to configure logging in ISA Server 2004
For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base:
885957 How to install ISA Server hotfixes and updates
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Internet Security and Acceleration Server 2004 Service Pack 2.
Keywords: kbfix kbbug kbhotfixserver KB895320
