Article ID: 895109
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Service Pack 2, when used with:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Service Pack 4
SYMPTOMS
When you use the Remote Shell utility (Rsh.exe) on a computer that is running Microsoft Windows XP with Service Pack 2 (SP2) or Microsoft Windows 2000 with Service Pack 4 (SP4), you may experience one of the following symptoms.
Windows XP with SP2
- You cannot use the command history. Additionally, you receive the following error message:
- You can use the command history under specific conditions. However, if you use the command history, the Remote Shell utility causes an endless loop. Additionally, if you copy a list of commands to the Remote Shell utility, an endless loop occurs.
Windows 2000 with SP4
- If you applied Windows 2000 post-SP4 hotfix version 5.0.2195.6927, you cannot use the command history. Additionally, you receive the following message:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
837090 Remote Shell (Rsh.exe) stops responding when you press any key on a Windows 2000-based computer
- You can use the command history under specific conditions. However, if you use the command history, the Remote Shell utility causes an endless loop. Additionally, if you copy a list of commands to the Remote Shell utility, an endless loop occurs.
Note When an endless loop occurs, the CPU usage is 100 percent, and the computer is unresponsive.
CAUSE
The problem occurs because the terminal input handler threads for the Remote Shell utility do not determine whether the command input has been redirected. The input handler function assumes that the input always comes from the console. However, the input can be redirected to other input streams.
RESOLUTION
Windows XP with SP2
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 17-Mar-2005 01:10 5.1.2600.2634 14,848 Rsh.exe
Windows 2000
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 04-Apr-2005 21:32 5.0.2195.7038 14,608 Rsh.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbpubtypekc kbhotfixserver kbqfe KB895109
