Article ID: 894876
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
SUMMARY
Microsoft has released the Microsoft Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following information about the hotfix package:
- Issues that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Information about whether you must restart your computer after you install the hotfix package
- Information about whether the hotfix package is replaced by any other hotfix package
- Information about whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that the hotfix package contains
INTRODUCTION
This article describes the Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated February 24, 2005.
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Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- Outlook 2002 may crash if one of the following conditions is true:
- You type a recipient name in the To box in a new e-mail message. Then, you select the name and then press CTRL+X to delete the selected name or to move the selected name to the Clipboard.
- You select a recipient name in the To box in a new e-mail message. Then, you type another name to replace the selected name.
- You press TAB to move the insertion point to the CC box in an e-mail message.
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.
Restart information
You do not have to restart your computer after you install this hotfix.
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Hotfix replacement information
This hotfix is not replaced by any later hotfix.
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Registry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.
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Hotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that are required to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ----------------------------------------------- 24-Feb-2005 09:37 7,859,200 Outlookff.msp 24-Feb-2005 06:05 3,695,104 Outlookop.msp
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------------ 08-Apr-2004 02:24 10.0.6711.0 80,584 Dlgsetp.dll 08-Apr-2004 02:24 10.0.6711.0 39,624 Dumpster.dll 24-Feb-2005 01:30 10.0.6753.0 105,160 Envelope.dll 30-May-2003 18:08 10.0.5328.0 253,952 Exchcsp.dll 27-Aug-2004 04:52 10.0.6729.0 346,824 Exsec32.dll 11-Nov-2004 12:48 10.0.6740.0 137,928 Impmail.dll 17-Sep-2004 22:27 10.0.6732.0 207,552 Msoutl.olb 05-May-2004 03:47 10.0.6713.0 187,072 Oladd.fae 05-May-2004 03:47 10.0.6713.0 170,688 Olappt.fae 05-May-2004 03:47 10.0.6713.0 137,920 Oljrnl.fae 08-Apr-2004 02:24 10.0.6711.0 133,824 Olmail.fae 05-May-2004 03:47 10.0.6713.0 166,592 Oltask.fae 08-Apr-2004 02:24 10.0.6711.0 543,424 Outlcm.dll 04-Dec-2003 00:54 10.0.6501.0 92,688 Outlctl.dll 24-Feb-2005 01:30 10.0.6753.0 6,335,176 Outllib.dll 08-Apr-2004 02:24 10.0.6711.0 92,872 Outlmime.dll 24-Feb-2005 01:30 10.0.6753.0 47,816 Outlook.exe 22-Oct-2004 22:52 10.0.6737.0 125,632 Outlph.dll 08-Apr-2004 02:24 10.0.6711.0 47,816 Outlvbs.dll 25-Nov-2002 18:50 10.0.4721.0 47,688 Recall.dll
Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.back to the top
REFERENCES
For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbfix kbqfe kbemail kbhotfixrollup kbhotfixserver kbofficexppostsp3fix KB894876
