Article ID: 894615
Article Last Modified on 12/4/2007
APPLIES TO
- Microsoft Host Integration Server 2004 Standard Edition
SYMPTOMS
Microsoft Host Integration Server 2004-based server
When you run the Configuration Wizard (ConfigFramework.exe) after you configure the Microsoft Host Integration Server 2004 service account, you receive the following message:
When you click OK in this message, you receive an ERROR_MORE_DATA message. The following is the text of this message:
In this message, you can click Retry or Cancel. If you click Retry, the message is displayed again. If you click Cancel, the Configuration Wizard performs a rollback operation, and the configuration is not completed.
If the problem occurs while the Configuration Wizard is running in an unattended mode, the Configuration Wizard does not configure the server to run Host Integration Server 2004. The server is not configured because the user account that ConfigFramework.exe is running under must have local administrative rights to configure the server to run Host Integration Server 2004.
Host Integration Server 2004 client
When you interactively start the Configuration Wizard on a Host Integration Server 2004 client, the Configuration Wizard does not display the Choose the type of client deployment page. If the logged-on user is not a member of the Local Administrators security group or if you receive the ERROR_MORE_DATA message, the Configuration Wizard uses the Just me (run as application) deployment option.
If the problem occurs while the Configuration Wizard is running in unattended mode, the Configuration Wizard does not configure the Host Integration Server 2004 client. The client is not configured when the configuration XML file is set up to use one of the following client deployment types:
- Everyone (run as application)
- Windows Service
The client is not configured because the user account that ConfigFramework.exe is running under must have local administrative rights to use either of these deployment types. However, the configuration succeeds if the configuration XML file is set up to use the Just me (run as application) client deployment type.
When this problem occurs while you are configuring a Host Integration Server 2004 server or client, information that is similar to the following is logged in the configuration log that the Host Integration Server 2004 Configuration Wizard creates:
[Time Error ConfigHelper] c:\depotsetup\private\common\configwizard\confighelper\confighelper.cpp(887): FAILED hr = 800700ea [Time Error ConfigHelper] Failed to check if DOMAIN\UserName is a member of Group: Administrators. [Time Error ConfigHelper] More data is available. [Time Error ConfigHelper] c:\depotsetup\private\common\configwizard\confighelper\confighelper.cpp(1040): FAILED hr = 800700ea [Time Error ConfigHelper] Failed to check if DOMAIN\UserName is an administrator on this computer.
CAUSE
The Host Integration Server 2004 Configuration Wizard does not correctly handle the scenario that occurs when you receive the ERROR_MORE_DATA message while the wizard is checking to see whether the logged-on user is a member of the local Administrators security group. You receive the ERROR_MORE_DATA message even though the logged-on user is a member of the Local Administrators security group.
RESOLUTION
To resolve this problem, apply the hotfix that is described in the following Microsoft Knowledge Base article:
892936 FIX: You receive the "The service called SNABASE is not configured in the registry as an SNA service" error message after you start an SNA Server application on a Host Integration Server 2004 Client
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
To apply this hotfix, follow these steps:
- Create a file share, and then copy the Host Integration Server 2004 image to the new share.
- Replace the existing HISConfig.dll file with the updated HISConfig.dll file that is located in the \MSI\Client\PFiles\system folder.
- Install Host Integration Server 2004 from the new file share to apply the hotfix during the initial installation and configuration process.
After you apply the hotfix, you receive the following message if the ERROR_MORE_DATA error occurs while you are configuring the server to run Host Integration Server 2004:
In this case, the configuration process is completed successfully when you click OK.
Additional query words: HIS2004 HIS
Keywords: kbtshoot kbprb KB894615
