Article ID: 892303
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2003
SYMPTOMS
You use the following Microsoft Systems Management Server (SMS) 2003 update deployment strategy:
- You use Microsoft Windows Server Update Services (WSUS) to scan destination computers for required software updates.
- You use the Distribute Software Update Wizard (DSUW) Import option to import the required software updates to SMS 2003.
- You use SMS 2003 to deploy the required software updates to the destination computers.
In this scenario, you cannot install software updates that have file names with more than 64 characters.
CAUSE
This problem occurs because of a limitation in the Distribute Software Update Wizard. When you try to import a file that has more than 64 characters in the file name, the Microsoft Foundation Classes (MFC) CFileDialog::GetFileName function truncates the name to 64 characters. When you deploy this update to a destination computer, the Windows Update agent on that computer is unable to install the update. This is because of a hash verification failure that results from the truncated file name.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How to obtain the latest Systems Management Server 2003 service pack
Hotfix information
To resolve this problem, obtain the hotfix that is described in the following Microsoft Knowledge Base (KB) article:
900257 After you click Next on the "Identify the SMS Package" page in the Distribute Software Updates Wizard, you may experience a long delay in SMS 2003
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Systems Management Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Patch management, WSUS, SUS, Inventory
Keywords: kbfix kbqfe kbexpertiseinter kbsms2003spfix KB892303
