Article ID: 892094
Article Last Modified on 8/26/2006
APPLIES TO
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
- Microsoft Office XP Professional Edition
- Microsoft Office XP Developer Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition for Students and Teachers
SUMMARY
Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP. This article describes the following information about the hotfix package:
- Issues that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that the hotfix package contains
INTRODUCTION
This article describes the Office XP issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated January 10, 2005.
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Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- Every time that you open an Office XP document that adds a custom toolbar to an Office XP program, the file that stores the information for custom toolbars grows.
For example, a Microsoft Word 2002 document adds a toolbar. This causes the Normal.dot file for Word 2002 to grow every time that the document is opened.
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.
Restart information
You do not have to restart your computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is not replaced by any later hotfix.
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Registry information
You do not have to create or modify any registry keys to use the hotfix that this package contains.
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Hotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------------------------------------- 11-Jan-2005 01:03 11,010,560 Sharedff.msp (full-file/administrative) 10-Jan-2005 22:50 4,360,704 Sharedop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name --------------------------------------------------------- 10-Sep-2004 21:11 10.0.6731.0 105,152 Ietag.dll 07-Jan-2005 06:42 10.0.6746.0 9,796,288 Mso.dll
Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.
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REFERENCES
For additional information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Offxp Off10 ACC10 ACC2002 WD10 WD2002 ppt10 ppt2002 xl10 xl2002 ol10 ol2002 pub10 pub2002
Keywords: kbqfe kbhotfixserver kbtoolbar kbautomation kbfix kbhotfixrollup kbofficexppostsp3fix KB892094
