Article ID: 891738
Article Last Modified on 3/14/2006
APPLIES TO
- Microsoft Windows Media Player 10
- Microsoft Windows Media Player 9 Series
- Microsoft Windows Media Player 9 Series
SYMPTOMS
When you try to play content for which you do not have an installed codec, Microsoft Windows Media Player automatically tries to retrieve the codec from the Microsoft codec server. Therefore, you may no longer be prompted to automatically install a missing codec package, and the content that you do not have a codec for does not play back correctly. You may also receive the following error message:
CAUSE
This problem occurs because we no longer sign the .cab files for third-party codec packages.
RESOLUTION
You can still install the necessary codecs directly from the vendor's Web site. In some instances, Web Help directs you to the following Microsoft Web site:
You can search this site to see whether the specific vendor's codec is available.
STATUS
This behavior is by design.
MORE INFORMATION
We previously provided certain third-party codecs and signed them as trusted codec packages. Users could install those third-party codecs with little difficulty. We no longer provide this service. We no longer sign the following codecs:
- Sharp G.726
- Sipro Labs Acelp.net
- Voxware MetaSound and Voxware MetaVoice
Keywords: kbprb KB891738
