Article ID: 891713
Article Last Modified on 10/30/2007
APPLIES TO
- Microsoft Exchange Server 2003 Service Pack 1
SYMPTOMS
When you use the PUT command together with the WebDAV PROPATCH method to work with messages in Microsoft Exchange Server 2003 Service Pack 1 (SP1), you experience the following symptom. When you first run the PUT command followed by the PROPATCH method, the message size that appears is correct. However, after you run the PUT command again to modify that particular message, the message size that appears is not correct.
CAUSE
This problem occurs because of a calculation error in Exchange 2003 SP1. When you modify a message by using the PUT command, the message overwrite operation converts the message to MIME format. When you run the PROPATCH method to modify this message, the PROPATCH method causes the message to be converted from MIME format to MAPI. After this conversion is finished, the message size that appears is correct. However, when you run the PUT command again to perform a MIME overwrite operation to modify this message, the message is converted from MAPI to MIME format. During this message conversion operation, the message size is incorrectly calculated. In this situation, the message size is incorrectly increased by the size of the message body after each PUT command and PROPATCH method combination.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
Because of file dependencies, you must be running Exchange 2003 Service Pack 1 (SP1) to install this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You do not have to restart the computer after you apply this hotfix. However, if you are running a particular program that locks some of the DLL files that this hotfix replaces, you must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 21-Jun-2005 03:00 6.5.7233.28 3,261,952 Mdbmsg.dll 04-Jun-2005 01:56 3,304 Redir.asp 21-Jun-2005 03:33 6.5.7233.28 5,176,832 Store.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
After you install this hotfix, message sizes are correctly calculated when you modify messages by using the PUT command together with the PROPATCH method.
Important This hotfix does not restore message sizes that have been incorrectly calculated by Exchange when you previously used the PUT command together with the PROPATCH method. For example, consider the following example scenario:
- You run a program that uses the PUT command together with the PROPATCH method to modify a message that has a file size of 504 bytes.
- The message size is incorrectly calculated and set to 2048 bytes.
- You install the hotfix that is mentioned in this article.
- You again run the program to modify this message.
In this situation, the message size is not reset to 504 bytes. The message size remains at 2048 bytes. However, the message size no longer incorrectly increases.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
Additional query words: XADM
Keywords: kbqfe kbhotfixserver kbfix kbbug kbpubtypekc KB891713
