Article ID: 890598
Article Last Modified on 6/2/2006
APPLIES TO
- Microsoft CRM 1.2
SYMPTOMS
After you install hotfix 870578 in Microsoft Business Solutions CRM 1.2, Advanced Find searches that use the On operator return records for the day before the date that you specify.
RESOLUTION
Microsoft Business Solutions CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
MORE INFORMATION
Steps to reproduce this problem
Note The following steps are based on the Australian version of Microsoft CRM 1.2.
- Open Microsoft CRM, click Tools, and then click Options. On the Miscellaneous tab, verify that Time Zone is set to (GMT+10) Sydney, and then click OK.
- Click Sales, click Account, and then double-click an account to open its record.
- Click the Activities tab, create an activity named Yesterday, and then give it a due date of yesterday’s date.
- Create an activity named Tomorrow, and then give it a due date of tomorrow’s date.
- Create an activity named Today, and the give it a due date of today’s date.
- Click Save and Close, click Tools, and then click Advanced Find.
- In the Find in list, click Activities, and then click Due Date in the Field list.
- In the Condition list, click On in the Value calendar, click yesterday’s date, and then click Go.
- No records are returned for this search. Use the calendar to change the search value to today’s date, and then click Go. The activity named Yesterday is returned.
- If you use the calendar to change the search value to tomorrow’s date, and then click Go, the activity named Today is returned.
Keywords: kbqfe kbprb kbmbsmigrate kbhotfixserver KB890598
