Article ID: 890485
Article Last Modified on 5/15/2006
APPLIES TO
- Microsoft CRM 1.2
SYMPTOMS
When you accept an activity from a queue in Microsoft CRM 1.2, you receive the following error message:
Although you receive this error message, you can accept the activity.
CAUSE
This problem occurs when another user accepts the activity and has ownership of that activity. However, your Web browser session still shows the activity as available because the session has not been updated. The problem occurs when you try to accept the activity that is already owned.
RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
Keywords: kbmbsmigrate kbhotfixserver KB890485
