Article ID: 890426
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
For a Microsoft Windows 2000 and Microsoft Windows XP version of this article, see 810090.
SYMPTOMS
You may experience one or more of the following symptoms on your Microsoft Windows Server 2003-based computer:
- The computer uses 100 percent of CPU resources when you move the Universal serial bus (USB) mouse.
- USB devices are not detected when you restart the computer.
- USB devices are not detected after you resume the computer from hibernation or standby.
- The computer stops responding (hangs) when you resume the computer from standby when a USB mouse is connected.
- The computer takes a long time to start or resume when a USB device is connected.
- A yellow exclamation point with "Code 28" or "Code 31" appears on a USB device in Device Manager.
- USB 2.0 Hi-Speed devices are detected as Full-Speed (USB 1.1) devices when your computer resumes from hibernation, even though they are plugged in to a USB 2.0-capable port.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.Microsoft is researching this problem and will post more information in this article when the information becomes available.
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Keywords: kbperformance kbtshoot kbwinserv2003presp1fix kbpending kbbug KB890426
