Article ID: 890049
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
SUMMARY
Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:
- The issues that the hotfix package fixes
- The prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that the hotfix package contains
INTRODUCTION
This article describes the Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated November 30, 2004.
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Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- When you try to drag a folder from a resource mailbox to your mailbox or to your personal folder (.pst) file in Outlook 2002, you experience the following symptoms:
- The folder is not copied to your mailbox or to your .pst file.
- You receive the following error message:
This issue may occur after your install the hotfix that is described in the following Microsoft Knowledge Base article:
829346 Description of the Outlook 2002 post-Service Pack 3 hotfix package: May 7, 2004
Important After you install the Outlook 2002 post-Service Pack 3 hotfix package that is dated November 30, 2004, you can drag a folder from a resource mailbox to your mailbox or to your personal folder if the following conditions are true:
- The folder that you drag to your mailbox or to your personal folder does not contain an item that is marked as private.
- The folder that you drag to your mailbox or to your personal folder does not contain a subfolder.
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is not replaced by any later hotfix.
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Registry information
You do not have to create or modify any registry keys to use the hotfix that this package contains.
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Hotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------------------------------------- 30-Nov-2004 05:25 7,854,592 Outlookff.msp (full-file/administrative) 30-Nov-2004 02:02 3,686,912 Outlookop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------------ 28-Nov-2004 05:04 10.0.6742.0 47,816 Outlook.exe 08-Apr-2004 00:24 10.0.6711.0 80,584 Dlgsetp.dll 08-Apr-2004 00:24 10.0.6711.0 39,624 Dumpster.dll 26-Apr-2004 17:27 10.0.6712.0 109,256 Envelope.dll 30-May-2003 16:08 10.0.5328.0 253,952 Exchcsp.dll 27-Aug-2004 02:52 10.0.6729.0 346,824 Exsec32.dll 11-Nov-2004 10:48 10.0.6740.0 137,928 Impmail.dll 17-Sep-2004 20:27 10.0.6732.0 207,552 Msoutl.olb 05-May-2004 01:47 10.0.6713.0 187,072 Oladd.fae 05-May-2004 01:47 10.0.6713.0 170,688 Olappt.fae 05-May-2004 01:47 10.0.6713.0 137,920 Oljrnl.fae 08-Apr-2004 00:24 10.0.6711.0 133,824 Olmail.fae 05-May-2004 01:47 10.0.6713.0 166,592 Oltask.fae 08-Apr-2004 00:24 10.0.6711.0 543,424 Outlcm.dll 03-Dec-2003 22:54 10.0.6501.0 92,688 Outlctl.dll 28-Nov-2004 05:04 10.0.6742.0 6,335,176 Outllib.dll 08-Apr-2004 00:24 10.0.6711.0 92,872 Outlmime.dll 22-Oct-2004 20:52 10.0.6737.0 125,632 Outlph.dll 08-Apr-2004 00:24 10.0.6711.0 47,816 Outlvbs.dll 25-Nov-2002 16:50 10.0.4721.0 47,688 Recall.dll
Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
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REFERENCES
For additional information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: outlook2002 outlook2k2 outlookxp ol2002 ol2k2 olxp
Keywords: kbbug kbfix kbqfe kbhotfixrollup kbhotfixserver kbofficexppostsp3fix KB890049
