Microsoft KB Archive/888178

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You receive the "939523486" error code when you use the Eseutil utility with the /cc option in Exchange 2000 Server

Article ID: 888178

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server




SYMPTOMS

When you use the eseutil.exe /cc command to repair a Microsoft Exchange 2000 Server database, the repair may not be successful, and you may receive the "939523486" error code.

CAUSE

This issue may occur if the log files in the production log file directory are corrupted or mismatched after you restore from a backup.

For example, the ExchSrver\Mdbdata folder may contain log files that were not included in the backup file. You cannot restore from backup until you remove these log files and then successfully run the Eseutil utility with the /cc option.

RESOLUTION

To resolve this issue, remove any log files that may be corrupted and then run the Eseutil utility with the /cc option. You can use the Eseutil utility with the /ml option to determine the log files that are corrupted.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

248122 How to use Eseutil to test transaction log files for damage in Exchange 2000 Server and in Exchange Server 2003


192185 How to defragment with the Eseutil utility


MORE INFORMATION

For additional information about disaster recovery for Exchange 2000, visit the following Microsoft Web site:


Additional query words: xadm

Keywords: kbexchstore kbtshoot kbprb KB888178