Microsoft KB Archive/888006

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Microsoft CRM toolbar occasionally cannot be loaded in Microsoft CRM Sales for Outlook 1.2

Article ID: 888006

Article Last Modified on 9/8/2006



APPLIES TO

  • Microsoft Business Solutions CRM Sales for Outlook, when used with:
    • Microsoft CRM 1.2
  • Microsoft CRM 1.2



SYMPTOMS

In Microsoft Business Solutions CRM Sales for Outlook 1.2 (the Outlook client), when you open the Outlook client, the Microsoft CRM Outlook toolbar cannot be loaded or it takes a long time to do so.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2


MORE INFORMATION

For more information see:

829450 How to set up the Microsoft CRM Outlook add-in to see the Microsoft CRM buttons in Microsoft CRM Sales for Outlook Client

Keywords: kbqfe kbprb kbmbsmigrate kbhotfixserver KB888006