Article ID: 887816
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Service Pack 2
- Microsoft Windows XP Service Pack 2
SYMPTOMS
After you deploy a System Preparation Tool (SysPrep) image or a Remote Installation Preparation (RIPREP) image on a computer that is running Microsoft Windows XP Service Pack 2 (SP2), one or more of the following changes in behavior may occur:
- Customizations to the %systemdrive%:\Documents and Settings\Default User account are missing.
- Customizations to the %systemdrive%:\Documents and Settings\Administrator account are present in a new user's account when the user logs on to Windows XP.
- Customizations made directly to the %systemdrive%:\Documents and Settings\Default User\Ntuser.dat file are missing.
CAUSE
This problem may occur because Windows XP SP2 Minisetup was modified so that, by default, Mini-Setup will copy any customizations from the local administrator account to the default user account. The default user account is used to build a profile when a new user logs on.
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
You must have Windows XP SP2 installed to apply this hotfix.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or to modify any registry keys to enable any hotfixes that this package contains.
Additional notes
- If you do not want settings to be migrated to the default user's account, install this hotfix. This hotfix restores the behavior of the original version of Windows XP.
- If you want settings to be migrated from the local administrator account to the default user's account after you install this hotfix, make sure that the customizations are made in the local administrator's account before you run the SysPrep image. Then, add the following to the Sysprep.inf file:
[UNATTENDED] UpdateServerProfileDirectory=1
For more information about making changes to the Sysprep.inf file, click the following article number to view the article in the Microsoft Knowledge Base:
314460 System preparation tool and answer file usage
- If the default user profile was already overwritten by the local Administrator profile, this change will not re-create the default user profile. This hotfix only affects subsequent running of Mini-Setup.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 15-Oct-2004 22:00 5.1.2600.2530 984,576 Syssetup.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: windowsxpsp2 winxpsp2 sys prep
Keywords: kbbug kbfix kbqfe kbwinxppresp3fix kbwinxpsp3fix kbhotfixserver KB887816
