Article ID: 887232
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Commerce Server 2002 Standard Edition
- Microsoft Commerce Server 2002 Service Pack 3
SYMPTOMS
In Microsoft Commerce Server 2002, some Catalog API requests use the tempdb database instead of the MSCS_CatalogScratch database for temporary storage. This behavior may contribute to additional contention and may affect performance under stress.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------------------------------- 30-Sep-2004 17:59 11,245 887232.sql 01-Oct-2004 18:57 177,664 Microsoftcommerceserver2002patch.msp 01-Oct-2004 18:59 7,680 Microsoftcommerceserver2002unpatch.msp
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
The updated version of the stored procedure that is installed by this hotfix uses the MSCS_CatalogScratch database instead of the tempdb database. The table is created only the first time. Also, the stored procedure has been optimized for when the Catalog database relationships belong to the same catalog.
Installation instructions
- Back up the existing stored procedure before you install this hotfix.
- Run the hotfix installer. This will replace the Catalogcreate.sql file. Sites that are unpacked in the future will now receive the stored procedure update.
- To change the stored procedure in an existing site, follow these steps:
- Run SQL Query Analyzer.
- Choose the Commerce database that contains the catalog.
- On the File menu, click Open.
- Locate the 887232.sql script file that is included in the hotfix package.
- On the Query menu, click Execute. This updates the stored procedure in the site.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
835984 Contention may occur if only one database file is used for the Commerce MSCS_CatalogScratch database
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information, visit the following Microsoft Developer Network (MSDN) Web site:
Keywords: kbbug kbfix kbqfe kbcommserv2002presp4fix kbhotfixserver KB887232
