Article ID: 885246
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office FrontPage 2003
- Microsoft Office Outlook 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Access 2003
SUMMARY
Microsoft has released the Microsoft Office 2003 post-Service Pack 1 hotfix package for Office 2003. This article describes the following items about the hotfix package:
- Issues that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Information about whether you must restart your computer after you install the hotfix package
- Information about whether the hotfix package is replaced by any other hotfix package
- Information about whether you must make any registry changes to use one or more of the hotfixes in the package
- Files that the hotfix package contains
INTRODUCTION
This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 post-Service Pack 1 hotfix package that is dated September 21, 2004.
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Issues that the hotfix package fixes
This hotfix package fixes the following issue. The issue was not previously documented in a Microsoft Knowledge Base article:
- When you click a hyperlink to a Lotus Notes database in an Office 2003 document or in a Microsoft Office Outlook 2003 e-mail message, an incorrect Notes database may open in Lotus Notes.
MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.
For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:842532 Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP1 installed or without SP1 installed. However, we have tested this hotfix more extensively on Office 2003 with SP1 than we have on Office 2003 without SP1. If you install this hotfix on a computer that is running Office 2003 without SP1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
890064 Description of the Office 2003 post-Service Pack 1 hotfix package: November 24, 2004
Registry information
You do not have to create or modify any registry keys to enable any hotfixes that this package contains.
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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Download information.
Date Time Version Size File name ------------------------------------------------------------------------- 21-Sep-2004 19:55 5.0.2919.6304 8,589,856 Office2003-kb885246-glb.exe
Mso.dll hotfix
Microsoft Windows Installer .msp file information.
Date Time Size File name -------------------------------------------------------------------- 20-Aug-2004 14:08 13,047,296 Msoff.msp (Full-file/administrative) 20-Aug-2004 11:36 5,335,040 Msoop.msp (Optimized)
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------ 18-Aug-2004 07:37 11.0.6400.0 12,222,144 Mso.dll
Riched20.dll hotfix
Microsoft Windows Installer .msp file information.
Date Time Size File name ------------------------------------------------------------------------ 21-Sep-2004 05:02 9,321,472 Riched20ff.msp (Full-file/administrative) 21-Sep-2004 01:56 4,664,832 Riched20op.msp (Optimized)
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------- 18-Aug-2004 07:51 5.50.99.2010 965,400 Riched20.dll
Additional notes:
- When you use the hotfix that this article contains, you can use the standard Lotus Notes format for Notes database links: "notes:///."
- The hotfix package provides two files: the Riched20.dll file and the Mso.dll file. These two files are independent of each other. You have to install only the Mso.dll hotfix to resolve the issue that is described in this article. The Riched20.dll hotfix resolves the issue in Outlook 2003.
- For additional information about installing this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 2.
REFERENCES
For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Additional query words: office2003 off2003 lotusnotes hyperlink
Keywords: kbbug kbfix kbqfe kbemail kbhotfixrollup kboffice2003presp2fix kboffice2003sp2fix kbhotfixserver KB885246
