Article ID: 884839
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Office Outlook 2003
SYMPTOMS
When you try to delete shared calendars in Microsoft Office Outlook 2003, you can only delete one shared calendar at a time.
Note To delete a shared calendar that you added to Outlook 2003, right-click the shared calendar, and then click Delete.
RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack information
This problem is corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
How to obtain the hotfix
This issue is fixed in the Outlook 2003 post-Service Pack 1 Hotfix Package that is dated September 3, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
883942 Description of the Outlook 2003 post-Service Pack 1 hotfix package: September 3, 2004
After you install this hotfix, follow the steps that are listed in the "More Information" section to use the /resetsharedfolders parameter on a command-line so that all the shared folders that you added are removed the next time that you start Outlook 2003.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2.
MORE INFORMATION
Follow these steps so that all the shared folders that you added are removed the next time that you start Outlook 2003:
- Quit Outlook 2003.
- Click Start, and then click Run.
- Click Browse.
- Click the file Outlook.exe, and then click Open.
Note By default, the Outlook.exe file is installed at the following location:"C:\Program Files\Microsoft Office\Office11\Outlook.exe"
- In the Open box of the Run dialog box, move the insertion point to the end of the path statement.
- After the closing quotation mark, type a space, and then type /resetsharedfolders.
The path statement in the Open box should look similar to the following example:"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /resetsharedfolders
- Click OK.
When you start Outlook 2003, all the shared calendars that you added to Outlook 2003 will be deleted. You will have to add back the shared calendars that you want.
Note After you have deleted all the shared calendars in Outlook 2003 and added back the shared calendars that you want, restart Outlook 2003 the way that you typically do.
Additional query words: OL2003
Keywords: kbqfe kbhotfixserver kboffice2003sp2fix kbcalendar kboffice2003presp2fix kbbug kbfix KB884839
