Article ID: 884590
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
SYMPTOMS
When you back up data to a tape device on a computer that has a MegaRAID controller and that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, you receive a Stop error message that is similar to the following:
CAUSE
This issue occurs if the tape device is connected to the MegaRAID controller and the firmware for the MegaRAID controller overwrites certain data that the miniport driver uses.
RESOLUTION
To resolve this issue, contact your hardware vendor to obtain an appropriate firmware update for the MegaRAID controller.
For information about how to contact your hardware vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbwinservsetup kbstoragemgmt kberrmsg kbtshoot kbprb KB884590
