Article ID: 873395
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Systems Management Server 2003
SYMPTOMS
When you use the Microsoft Systems Management Server (SMS) 2003 Administrator Console on an SMS parent site server to modify the Standard Sender Address properties for a child site, you may receive the following error message in the SMS Administrator Console:
CAUSE
This problem occurs when the following conditions are true:
- The child site for the address that you want to modify was installed by a custom unattended installation script.
- The SiteName property that is contained in the custom unattended installation script is longer than 56 characters.
Note When you manually run the Setup.exe program to install a new SMS 2003 site, the Systems Management Server Setup Wizard does not let you use a site name that is longer than 56 characters.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 25-Dec-2003 12:25 2.50.2726.141 581,632 Mmcbasui.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Hotfix installation instructions
To install this hotfix, follow these steps:
- Create a new folder in a location that your SMS site servers can use. Copy the SMS2003-RTM-KB873395-X86-ENU.exe update file to this new folder.
- On each computer that has the SMS Administrator Console installed, log on to your site server by using an account that has administrative credentials on all the primary SMS site servers in your environment.
- Quit the SMS Administrator Console if it is running.
- Run the SMS2003-RTM-KB873395-X86-ENU.exe file, and then follow the instructions in the wizard.
Keywords: kbqfe kbhotfixserver kbwinserv2003presp1fix kbfix kbbug kbsmstopazfix KB873395
