Article ID: 870894
Article Last Modified on 11/12/2004
APPLIES TO
- Microsoft Windows XP Service Pack 2
- Microsoft Windows XP Service Pack 2
- Microsoft Windows XP Service Pack 2
- Microsoft Windows XP Tablet PC Edition 2005
SYMPTOMS
After you install Microsoft Windows XP Service Pack 2 (SP2) or Microsoft Windows XP Tablet PC Edition 2005, you may receive the following error message during ordinary usage:
CAUSE
This problem may occur if your computer uses a 3ware RAID controller, and you have configured the RAID controller for optimal performance. As part of your configuration, you turned off the following settings by modifying the CacheControl registry entry to the value of 0x00000031:
- The FUA (Force Unit Access: write through) bit on SCSI writes
- SRB flush commands
- SCSI flush commands
WORKAROUND
To work around this problem you must set CacheControl to zero:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following key in the registry:
'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\3ware Storage Controller\Cache Control'
- On the Edit menu, click Modify.
- Type 0, and then press ENTER.
- Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about how to optimize your 3ware software, visit the following 3ware Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: winxp fail winxpsp2 xpsp2
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