Article ID: 867812
Article Last Modified on 6/13/2006
APPLIES TO
- Microsoft PowerPoint 2002 Standard Edition
SUMMARY
Microsoft has released the Microsoft PowerPoint 2002 post-Service Pack 3 hotfix package for Microsoft PowerPoint 2002. This article describes the following items about the hotfix package:
- Issues that are fixed in the hotfix package
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that are contained in the hotfix package
INTRODUCTION
This article describes the Microsoft PowerPoint 2002 issue that is fixed in the PowerPoint 2002 post-Service Pack 3 hotfix package that is dated June 24, 2004.
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Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
- When you switch to Slide Sorter view in PowerPoint 2002, you may experience a delay while the slide images update on the screen. This may take several more seconds than expected to finish. Additionally, PowerPoint 2002 may not respond in a timely manner, and you may notice a momentary degradation of performance.
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870768 PowerPoint 2002 post-Service Pack 3 hotfix package: July 6, 2004
Registry information
You do not have to create or modify any registry keys to use any hotfixes that are contained in this package.
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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Size File name -------------------------------------------------------------- 24-Jun-2004 22:30 9,810,432 Powerpntff.msp (Full-File/Administrative) 24-Jun-2004 21:31 3,901,440 Powerpntop.msp (Optimized)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
Date Time Version Size File name -------------------------------------------------------------- 24-Jun-2004 16:28 10.0.6720.0 5,991,112 Powerpnt.exe
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.
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REFERENCES
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: PPT2002 PPTXP PPT10 PPT2k2
Keywords: kbpubtypekc kbqfe kbhotfixserver kbfix kbhotfixrollup kbofficexppostsp3fix KB867812
