Microsoft KB Archive/867771

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Article ID: 867771

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server




SYMPTOMS

When you try to enumerate all instances of a specific performance counter in a performance log file in Microsoft Windows 2000, the PdhEnumObjectItems() function does not complete correctly and returns the "0xC0000BB8 (PDH_CSTATUS_NO_OBJECT)" error.

CAUSE

This problem occurs because of a problem with the APIs that are used to enumerate the instance names in Windows 2000. Instances in the performance log are dynamic when performance data is logged in a file in binary format. The instances may not always be present in the performance log file. Files with the .blg and .log file name extensions log performance data in binary format. Windows 2000 APIs cannot keep track of instances that are not always present in the performance log.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Windows 2000 Service Pack 3 or Windows 2000 Service Pack 4

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   06-Aug-2004  22:42  5.0.2195.6966     152,848  Pdh.dll          
   04-Jun-2004  23:13  5.0.2195.6935   5,887,488  Sp3res.dll     

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB867771