Microsoft KB Archive/867511

Knowledge Base

Virtual PC unexpectedly quits at startup

Article ID: 867511

Article Last Modified on 2/6/2007

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APPLIES TO

• Connectix Virtual PC for Mac 6.0
• Microsoft Virtual PC for Mac Version 6.1
• Microsoft Virtual PC for Mac Version 6.1.1 Update
• Microsoft Virtual PC for Mac Version 7 with Microsoft Windows 2000 Professional
• Microsoft Virtual PC for Mac Version 7 with Microsoft Windows XP Home Edition
• Microsoft Virtual PC for Mac Version 7 with Microsoft Windows XP Professional

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SYMPTOMS

When you start Microsoft Virtual PC for Mac, you may receive the following error message:

The application Virtual PC has unexpectedly quit. The system and other applications have not been affected.

CAUSE

This issue may occur if you have a corrupted print job in Print Spooler.

RESOLUTION

To resolve this issue, delete the corrupted print job in the Virtual PC Print Spool folder:

1. In the Finder, click Go, and then click Home.
2. Double-click the Library folder, and then double-click the Preferences folder.
3. Double-click the Virtual PC 6.0 Preferences folder, and then double-click the Virtual PC Print Spool folder.
4. Press COMMAND+A to select all the files in the Virtual PC Print Spool folder.
5. Click Move To Trash on the File menu.
6. Restart Virtual PC.

Additional query words: quits crash closes mac vpc virtual

Keywords: kbprb KB867511

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