Article ID: 86531
Article Last Modified on 10/24/1999
APPLIES TO
- Microsoft Windows 3.1 Standard Edition
- Microsoft Windows 3.11 Standard Edition
- Microsoft Windows for Workgroups 3.1
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q86531
SYMPTOMS
When you run Microsoft Windows version 3.1 Control Panel, only one or two icons appear.
CAUSE
One of the following files may be missing or corrupt, or the files may be located in the Windows directory, instead of the Windows \SYSTEM directory.
- COMMDLG.DLL
- VER.DLL
- LZEXPAND.DLL
WORKAROUND
To resolve the problem, use the EXPAND.EXE utility to reinstall the .DLL file(s) from the Windows 3.1 Setup disks. (COMMDLG.DLL is on disk4 of the 5.25-inch and 3.5-inch disks.)
MORE INFORMATION
If one of these files is corrupted, Control Panel only displays one icon in standard mode and two icons in 386 enhanced mode.
Other symptoms occur when starting an application that uses the COMMDLG.DLL file, such as Write or Notepad. An error occurs if an application tries to use COMMDLG.DLL and the file is corrupted. The following error message may be generated:
KBCategory: kbsetup kbprb
KBSubcategory: win31
Additional query words: 3.10 3.11 2 1
Keywords: KB86531
