Article ID: 843523
Article Last Modified on 10/30/2007
APPLIES TO
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Service Pack 1
SYMPTOMS
On your Microsoft Exchange Server 2003 computer, you may experience the following problem. When you run a program that uses the incremental change synchronization API to synchronize Exchange information stores, a memory leak occurs.
CAUSE
This problem occurs when the incremental change synchronization API makes function calls to the IExchangeExportChanges::Synchronize() method or to the IExchangeExportChanges::UpdateState() method.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
This hotfix requires Exchange Server 2003 Service Pack 1. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You do not have to restart your computer to install this hotfix. However, the following Exchange services are automatically restarted when you install this hotfix:
- Microsoft Exchange MTA Stacks
- Microsoft Exchange Information Store
- Microsoft Exchange System Attendant
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 23-Jul-2004 18:55 6.5.7232.18 975,872 Emsmdb32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about incremental change synchronization, visit the following Microsoft Web site:
For additional information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages
Additional query words: ICS
Keywords: kbqfe kbhotfixserver kbexchange2003presp2fix kbfix kbbug KB843523
